Refund and Return Policy
At ZAJ Accounting Services, we strive to provide exceptional accounting and tax products and services to our valued customers. We believe in maintaining transparency and setting clear expectations regarding our refund and return policy. Please take a moment to familiarize yourself with the following terms and conditions:
Refunds for Services: We strive to provide high-quality services to all of our clients. If for any reason you're not satisfied with the service you've received, please contact us within 7 days of the service being provided to discuss your concerns. We'll do our best to resolve the issue to your satisfaction. If you're still not satisfied, we may offer a refund for the service provided, less any expenses or fees we incurred. Refunds will be issued to the original payment method. Please note that we do not offer refunds for services that have already been completed or rendered. If you have any questions or concerns, please contact our customer service team at support@zajservices.com.
Refunds for Digital Products and Courses: We stand behind our digital products and want you to be completely satisfied with your purchase. If for any reason you're not happy with your digital product, please contact us within 3 days of purchase. To be eligible for a refund, the product must not have been downloaded or accessed. If you have downloaded or accessed the product, we may still consider a refund on a case-by-case basis. Please note that once you have downloaded or accessed the product, you waive your right to a refund. We provide detailed information and descriptions for our digital products and courses to help customers make informed decisions before purchasing. Please review all product details and specifications carefully before making a purchase. To request a refund, please contact our customer service team at support@zajservices.com.
Refunds for Physical Products: We do not currently offer physical products. If there are any changes in the future, we will update this policy accordingly.
Product or Service Issues: If you encounter any issues or concerns regarding our products or services, we encourage you to contact our customer support team at support@zajservices.com. Our team will be more than happy to assist you and address any questions or problems you may have.
Please note that this refund and return policy applies only to purchases made through our website. Different terms and conditions may apply if you have purchased our products or services through other platforms or channels.
We reserve the right to modify or update this policy at any time without prior notice. It is your responsibility to review this policy periodically for any changes.
By proceeding with your purchase, you acknowledge that you have read, understood, and agreed to our refund and return policy as outlined above.
If you have any further questions or need clarification, please don't hesitate to reach out to our customer support team.
Thank you for choosing ZAJ Accounting Services. We appreciate your business!